We guarantee your satisfaction at The Financial Market Place. We provide all our customers with a refund, return and/or exchange policy on what we sell. This right is limited to seven (7) days from the date on which the customer receives their items. The refund, return and/or exchange policy only applies to customers who notify our Customer Service Department by telephone at +1 561 807 1969 within 7 days from the date on which the customer receives their item and keeps the item in its original packaging. The Financial Market Place will give you instructions on how to return your items. Refunds for returns are not processed until after the returned item has been received and verified.
Shipping and handling charges are non-refundable. For returns, you must carefully package the product and you are responsible for the cost of return shipping. The Financial Market Place reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.
We will always do our best to accommodate a client. If an exchange is requested, we reserve the right to find an acceptable replacement or refund your money if an acceptable replacement is not available.
On returning bullion related items, the customer will be required to pay for any market loss on their returns. Any market gain on refunds shall remain the property of The Financial Market Place.
Pricing or Typographical Errors - Pricing or typographical errors may occur. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, The Financial Market Place shall have the right, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, we will either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.